How do I return an item?

Returning or exchange an item - Black And Chrome Terms And Conditions

Purchasing items from our shop, you agree to the following terms and conditions :

Delivery :

We currently provide free delivery on all of our products. Some items may require a signature, so please ensure that someone is home to accept the delivery.

Our Approx delivery times are as follows:

UK Second Class Post : 5 -7 Working days

UK First Class Post : 1-3 Working days

If you require an item for a specific date, it is highly recommended that at checkout, you pay for a quicker delivery.


We believe that all our customers should have a trouble free shopping experience, with the comfort of knowing that items can be returned if you are not entirely satisfied with the purchase. You have the right to cancel your order within 7 days of receiving your item, as long as you have retained all the packaging.

In the unfortunate event, that an item arrives damaged, we kindly ask for photographic evidence which can be emailed to us at :

We will do our best to either offer a full refund or replacement product, the damaged item will have to be returned to us. In any instances, when items are returned back to us, we cannot reimburse the cost of returning the item back to us.

When sending items back to us we strongly recommend that a secure delivery method is used, which requires a signature ( Royal Mail Recorded Delivery )